DELIVERY & RETURNS
RETURNS/EXCHANGES POLICY
Any item which you wish to return or exchange must be unused and in the same condition in which it arrived.
The return request must be submitted within 7 days of the original purchase & the item must be returned within 30 days. Please return the item with proof of purchase & the returns form.
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To let us know you would like to return your rash vest, please contact us by email - info@surfspotuk.com
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Please note you will have to pay for delivery should you need to return a rash vest, goods must be returned by registered post only, we cannot be held responsible for items returned in any other way. Please retain your proof of postage should you need to make a claim to your courier.
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DELIVERY
UK -- £4.50
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Europe -- £7.50
Rest of World -- £14.00
(Handling and custom fees may apply, any duties payable are the sole responsibility of the customer and may need to be paid at the time of delivery)
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All orders will be sent out within 5 working days (UK orders)
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If you make a back-order this will be dispatched within 10 -12 weeks.
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Any queries re: delivery/orders, please email info@surspotuk.com
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RECEIPT OF DELIVERY
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Deliveries may require a signature upon receipt. If no-one is available to sign for the delivery a card detailing how to re-arrange delivery or collection will be left, it is the responsibility of the customer to arrange the re-delivery or collection.